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Map Quest (mapquest.com) Complaint - Bad hotel reservation policy by MapQuest - Homewood Suites
Map Quest (mapquest.com) Complaint

Map Quest (mapquest.com) Complaint

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Bad hotel reservation policy by MapQuest - Homewood Suites


We used Map Quest to book a hotel in Oklahoma City for one night and had to cancel because of medical reasons well before the 24 hour cancellation policy of the hotel. We found that your booking policy for MapQuest does not allow for cancellations after a certain date, actually that date was before we actually make the reservation. What Mapquest is doing is illegal and they make it so you cannot get a refund! Do not use MapQuest.


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